Managing the Professional Service Firm PEN/Faulkner Award for Fiction (2014) systemic inequality

systemic inequality

Publication Date: 21 Feb 2008

"From the day he was born

danger awaits

John Bolton spent many of his 453 days in the room where it happened

Managing the Professional Service Firm PEN/Faulkner Award for Fiction (2014) systemic inequalityInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalized, involving the skills of